Job Details
- Category:
- Customer Service
- Career Level:
- Entry Level
- Experience:
- Fresh Graduate
- Required Qualification:
- Bachelors CS/IT/SE
- Requires Traveling:
- No
- Salary:
- Salary Not disclosed
- Salary Type:
- Per Month
- Total Vacancies:
- 10
- Skills
Description
Multiple Vacancies! We are looking for confident, energetic and reliable people having excellent English communication skills, client handling and a call center working experience. If you are passionate about working with US clients and looking for a carrier growth, we have a perfect job for you!
- You must have an excellent English communication skill and be able to coordinate with multiple project stakeholders including clients/internal teams and manage simultaneous projects and deadlines.
- Communicate very well over the phone or zoom with clients, attend team meetings, take notes and circulate meeting minutes.
- You are a soft-spoken personality, polite in communication, never gets aggressive, able to perform under pressure and deliver projects within budget & specified timeframes while ensuring the highest customer satisfaction.
- Act as a single point of contact for the clients, coordinate with internal teams and support them in completing their tasks.
- You must be reliable, available, having a can-do attitude and provide our clients a first-hand support on their projects and deliverables.
- Capacity to embrace change and quickly adapt to the new situations, changes in direction, and altering priorities.
- Proven ability to thrive in a fast paced, dynamic environment.
- Ability to document process and procedures, timely assess situations and prioritize things effectively.
- Ability to identify alternatives and make contingency plans.
- Maintain a positive attitude in handling tasks professionally.
- Fresh candidates with good communication skills are also encouraged to apply.
Education: BS/MS degree is required. If you have training or experience in project management, your degree can be in any discipline.
- On Time Step-in Incentive
- Daily Company Provided Meal
- Salaries Per Year (One additional salary as a bonus)
- Quarterly Performance-Based Bonuses
- Paid Overtime
- Leave Encashment
- Provident fund
- Dedicated Trainings
- Office Gatherings, Celebrations and Trips
- Excellent workplace & COVID- protected work environment
Job Specification
CrecenTech Systems Private Limited is in search of talented and motivated individuals for the post of Client Support Coordinator in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have bachelors cs/it/se qualification and atleast fresh graduate of experience. The position require people, communication skills, client handling, communication, customer satisfaction, support, handling, project management mandatory skills. This is a Full-Time night shift job.
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