Job Details
- Category:
- Business Development
- Career Level:
- Entry Level
- Experience:
- 1 Year
- Required Qualification:
- bachelors
- Requires Traveling:
- No
- Salary:
- 25000 - 35000 PKR
- Salary Type:
- Per Month
- Total Vacancies:
- 2
- Skills
Description
We are the leading company in our industry in the Capital City area. We're pleased to have a . rating from our employees. We are hiring an experienced Customer Care Representative to help us keep growing. If you're dedicated and ambitious, It is an excellent place to grow your career. Don't hesitate to apply.
Qualifications
- Call center or customer service experience preferred
- Flexibility to work different shifts (including evenings, weekends, or holidays)
- Willingness to participate in training before hire and on-the job
- Ability to pass a pre-employment background investigation and drug screen for certain positions
- Excellent listening skills and an empathetic voice and manner
- Dedication to customer satisfaction
- Basic knowledge of computer software and office systems
- Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
- Familiarity with all of the goods and services offered by the company
- Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
- Answer any questions the customer may have about available products and services
- Establish new customer accounts, recording account information on written forms or digitally
- Listen to customer concerns and complaints with the goal of identifying the causes of the problem
- Select appropriate responses to customer issues and work quickly to resolve them
- Refer advanced cases to management for resolution, providing background information as necessary
- Maintain and regularly update financial account information using computer software programs
- Anticipate customer needs, following up with previous customers to offer reorders or additional services
Job Specification
Beam Lab is in search of talented and motivated individuals for the post of Customer Care Representative in the field of Business Development in one of their office located in Multan - Pakistan. The ideal candidate should have bachelors qualification and atleast 1 year of experience. The position require primary, service, support, phone, email, returns, customer complaints, professional, order, shipping, issue, data, product, communication skills, verbal, conflict resolution, pressure, customer relationship, industry, capital, area, rating, hiring, customer care representative, dedicated, center, customer service, holidays, training, investigation, voice, customer satisfaction, basic, computer, software, office, environment, focus, customer, recording, forms, complaints, problem, management, resolution, providing mandatory skills. This is a Full-Time morning shift job.Salary vary between 25k to 35k (PKR) per month depending upon skills and years of experience candidate got.
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