Wednesday 07, Aug 2024

Customer Experience Expert - (multiple cities)

ibex. Pakistan

Karachi, Lahore, - Pakistan - 90k to 100k (PKR) - Per Month

Student On Rotation Full-Time

Expired

Job Details

Category:: Customer Service
Career Level:: Entry Level
Experience:: Student
Required Qualification:: intermediate/A-level
Requires Traveling:: No
Salary:: 90000 - 100000 PKR
Salary Type:: Per Month
Total Vacancies:: 35
Skills: customer care representationcustomer acquisition skillscustomer contact skills

Description

ILA - ibex. Learning Academy, a leading educational platform in Pakistan, is seeking dedicated individuals to join our team as Certified Customer Service Professionals (CCSP). This role offers a unique opportunity to become certified in customer service excellence through our specialized program. Our team comprises highly qualified trainers dedicated to fostering effective communication skills and providing comprehensive training to empower individuals for success. We collaborate closely with talented individuals, offering guidance to help them identify and refine their skills. We aim to provide opportunities for individuals to develop and flourish independently. We prioritize meeting the diverse needs of our participants by offering skill-enhancement programs that foster both personal and professional growth.

Key Responsibilities:

Master verbal and non-verbal language skills, grammar, fluency, and system maneuvering.

Develop proficient typing speed and computer skills essential for customer service roles.

Prepare for the recruitment process through mock interviews and weekly assessments.

Demonstrate refined communication, grammar, vocabulary, and pronunciation in interactions.

Groom your personality to boost confidence and professionalism in customer-facing roles.

Collaborate with industry professionals and explore the diverse world of ibex. and its Fortune partners.

Qualifications:

High school diploma or equivalent qualification required; Bachelor’s degree preferred.

Excellent verbal and written communication skills in English.

Strong interpersonal skills with the ability to engage effectively with diverse audiences.

Proficiency in computer usage and typing skills.

Commitment to personal and professional growth.

Ability to work collaboratively in a team-oriented environment.

Benefits:

Opportunity to become certified in customer service excellence.

Access to top-notch training and development programs.

Exposure to a diverse range of industries and partners.

Career advancement opportunities within ILA - ibex. Learning Academy and its affiliated companies.

Join ILA - ibex. Learning Academy today and embark on a rewarding career journey in customer service excellence! Apply now to become a Certified Customer Service Professional and unlock your potential for success.

Skills

Customer Care Representation

Customer Contact Skills

Client Acquisition Skills

Job Specification

ibex. Pakistan is in search of talented and motivated individuals for the post of Customer Experience Expert - (multiple cities) in the field of Customer Service in one of their office located in Karachi, Lahore - Pakistan. The ideal candidate should have intermediate/a-level qualification and atleast student of experience. The position require customer care representation, customer acquisition skills, customer contact skills mandatory skills. This is a Full-Time on rotation job.Salary vary between 90k to 100k (PKR) per month depending upon skills and years of experience candidate got.

Customer Experience Expert - (multiple cities)

ibex. Pakistan

Job Details

Description

Job Specification

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