E-commerce Hub
Thursday 27, Apr 2023

Customer Service Representative CSR 

E-commerce Hub

Lahore, - Pakistan - 20k to 25k (PKR) - Per Month

Student Night Shift Full-Time

Expired

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Student
Required Qualification:
Intermediate
Requires Traveling:
Yes
Salary:
20000 - 25000 PKR
Salary Type:
Per Month
Total Vacancies:
20
Skills
customer care representativededicatedcall centercustomer servicenight shifttrainingvoicecustomer satisfactionbasiccomputerofficeenvironmentfocuscustomercomplaintsproblemmanagementresolution

Description

We are hiring Customer Care Representative to help us keep growing. If you're dedicated and ambitious, It is an excellent place to grow your career. Don't hesitate to apply.

Qualifications
Call center or customer service experience preferred
Night shift pm to am
Freshers are encouraged to apply
Willingness to participate in training before hire and on-the job
Excellent listening skills and an empathetic voice and manner
Dedication to customer satisfaction
Basic knowledge of computer and office systems
Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
Familiarity with all of the goods and services offered by the company
Lahore based onsite job
Responsibilities
Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
Answer any questions the customer may have about available products and services
Listen to customer concerns and complaints with the goal of identifying the causes of the problem
Select appropriate responses to customer issues and work quickly to resolve them
Refer advanced cases to management for resolution, providing background information as necessary
Anticipate customer needs, following up with previous customers to offer reorders or additional services

Job Specification

E-commerce Hub is in search of talented and motivated individuals for the post of Customer Service Representative CSR in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have intermediate qualification and atleast student of experience. The position require customer care representative, dedicated, call center, customer service, night shift, training, voice, customer satisfaction, basic, computer, office, environment, focus, customer, complaints, problem, management, resolution mandatory skills. This is a Full-Time night shift job.Salary vary between 20k to 25k (PKR) per month depending upon skills and years of experience candidate got.


About E-commerce Hub

An E-commerce service provider company

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