Visa Track
Friday 29, Jan 2021

CUSTOMER SERVICE REPRESENTATIVE (CSR) 

Visa Track

Karachi, - Pakistan - 1 to 1 (PKR) - Per Month

Student Morning Shift Full-Time

Job Details

Category:
Legal
Career Level:
Experienced (Non-Managerial)
Experience:
Student
Required Qualification:
Bachelors
Requires Traveling:
No
Salary:
1 - 1 PKR
Salary Type:
Per Month
Total Vacancies:
15
Skills
marketingcsrlargeincomingcallssalesbuildtrustcustomeropencommunicationcustomer servicehandlingcustomer complaintssolutionstimeresolutionprocessdocumentsprocedurespoliciessales coordinatoredgecomputer skillsms officeenglishverbalwritten communicationbache

Description

• Manage large amounts of incoming and outgoing calls

• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered an edge.
• Good computer skills (MS Office).
• Proficiency in English.
• Excellent verbal and written communication skills.

Note: - Candidates who have relevant experience and qualifications will be contacted.
- Candidates from nearby areas will be preferred.
- Please read all the job duties and requirements carefully before applying.

Job Specification

Visa Track is in search of talented and motivated individuals for the post of CUSTOMER SERVICE REPRESENTATIVE (CSR) in the field of Legal in one of their office located in Karachi - Pakistan. The ideal candidate should have bachelors qualification and atleast student of experience. The position require marketing, csr, large, incoming, calls, sales, build, trust, customer, open, communication, customer service, handling, customer complaints, solutions, time, resolution, process, documents, procedures, policies, sales coordinator, edge, computer skills, ms office, english, verbal, written communication, bache mandatory skills. This is a Full-Time morning shift job.Salary vary between 1 to 1 (PKR) per month depending upon skills and years of experience candidate got.


About Visa Track

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