Monday 04, Dec 2023

Customer Support representative

Tech Troops(PVT) Limited

Lahore, - Pakistan - 40k to 60k (PKR) - Per Month

Less than 1 Year Night Shift Full-Time

Expired

Job Details

Category:: Customer Service
Career Level:: Entry Level
Experience:: Less than 1 Year
Required Qualification:: B.A
Requires Traveling:: No
Salary:: 40000 - 60000 PKR
Salary Type:: Per Month
Total Vacancies:: 10
Skills: digitalcustomer serviceprojectprofessionalcustomercustomer complaintsprocessingformstransactionscomplaintsprovidingfeedbackprocesscustomer satisfactioncustomer supportfluentms officedealingbasicincentivesrewardsplanning

Description

Job description

Perennials Digital is looking for Customer Service Representatives for their inbound/outbound USA based project in Lahore.

Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Maintain company's reputation

Ensure customer satisfaction and provide professional customer support.

Qualification and skills:

Matric - Bachelors

Must be fluent in English

Comfortable using computer/ MS office.

Experience in dealing with USA Customers

Timings : : pm- : am

: pm- : am

Basic Salary: , - , + incentives + Bonuses and Monthly Rewards

Job Type: Full-time

Salary: Rs , . - Rs , . per month

Ability to commute/relocate:

Lahore: Reliably commute or planning to relocate before starting work (Required)

Job Specification

Tech Troops(PVT) Limited is in search of talented and motivated individuals for the post of Customer Support representative in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have b.a qualification and atleast less than 1 year of experience. The position require digital, customer service, project, professional, customer, customer complaints, processing, forms, transactions, complaints, providing, feedback, process, customer satisfaction, customer support, fluent, ms office, dealing, basic, incentives, rewards, planning mandatory skills. This is a Full-Time night shift job.Salary vary between 40k to 60k (PKR) per month depending upon skills and years of experience candidate got.

Customer Support representative

Tech Troops(PVT) Limited

Job Details

Description

Job Specification

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