Customer Support Representative  

Job Details

Category:

Customer Service

Career Level:

Experienced (Non-Managerial)

Experience:

1 Year

Required Qualification:

Graduate or above

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

2

Skills

american accentenglish speakingexcellent english speakingappointoutbound salescustomer support representativeenglish language

Description

We are seeking to appoint an enthusiastic and highly motivated Inbound/Outbound Sales/ Customer Support Representative. The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting leads into sales.

• Communicate with customers via phone calls, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Contacting potential or existing customers to inform them about a product.
• You will be responsible for generating calls to potential customers
• Ensuring that you are on track with sales goals
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications:

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Ideal candidate must be graduate or above
• Must have professional English competence and previous experience of customer services with the USA or any other foreign company.

Essential Requirements:

• Minimum -Year call representative role experience
• Candidates with excellent English speaking skills will be preferred
• Must enjoy talking to people (via phone), as this role is all about building positive working relationships with people!
• Able to work honestly and ethically.
• Must be able to work in a fast past and dynamic work environment.
• Very well organized and reliable.
• A key Team player.
• Outstanding communicator and listener
• The ability to persuade, with a professional with a patient and friendly personality.

Candidates with relevant experience are encouraged to apply.