Dispatch operations  

Job Details

Category:

Supply Chain

Career Level:

Entry Level

Experience:

1 Year

Required Qualification:

Graduate

Requires Traveling:

No

Salary:

100000 - 150000 PKR

Salary Type:

Per Month

Total Vacancies:

2

Skills

customer-supportproblem solverdispatcherorder fulfillmentstrong communication skillsdispatchcustomeroperationsserviceactivitiessoftwarecustomer serviceclientsafetyregulationsperformancemetricslogisticsgps trackingcommunication

Description

Job Summary:

• Coordinate and dispatch delivery drivers to fulfill customer orders efficiently.
• Monitor real-time delivery operations and resolve any issues or delays.
• Communicate effectively with drivers to provide route guidance and updates.
• Track deliveries to ensure timely and accurate service completion.
• Maintain accurate records of dispatch activities, orders, and delivery times.
• Use dispatching software and GPS systems to optimize routes and reduce delivery times.
• Collaborate with customer service teams to address client inquiries or complaints.
• Ensure drivers adhere to safety regulations and company protocols.
• Analyze performance metrics to improve dispatching efficiency.

• Proven experience in dispatching, logistics, or a related field.
• Proficiency with dispatching software and GPS tracking systems.
• Strong organizational, multitasking, and problem-solving skills.
• Excellent communication and interpersonal abilities.