En Route Technologies
Wednesday 05, Jan 2022

NOC VOIP Supervisor 

En Route Technologies

Rawalpindi, - Pakistan - 100k to 120k (PKR) - Per Month

4 Years Morning Shift Full-Time

Job Details

Category:
Engineering
Career Level:
Entry Level
Experience:
4 Years
Required Qualification:
Bachelor
Requires Traveling:
No
Salary:
100000 - 120000 PKR
Salary Type:
Per Month
Total Vacancies:
2
Skills
voice engineercoordinationmonitoringreportinginfrastructureoperationsperformancemetricsstoragecapacitysecuritymonitornoc operationsconfigurationmaintenancebillingsystemconnectivitybackuplocalinternationalqualitycall monitoringtestingsupportfraud detectionprotectionfraudmanagement skillsroutingmanagementdebuggingcallsdata centernetwork operationsserviceagreementsenhancementsfocuscontinuous improvementeventstrainingpresalesnewtype

Description

The position required Voice engineer skills, as the central coordination point for the monitoring and reporting

beside of infrastructure operations. The NOC provides enterprise-wide operational monitoring and reporting on
infrastructure and performance metrics related to network, servers, storage, capacity, outages, security:
Main Responsibilities:
• Monitor, reporting and operations, of x NOC operations.
• SBC / TMG configuration and maintenance
• Billing system connectivity / backup
• Capacity plan for local and international
• Quality call monitoring
• Testing follow-up
• Follow-up CDR file and monitor them / backup / archive them
• Monitor support and maintain security for the solution
• Fraud detection and protection
• Follow and apply modern solution for security and fraud
• Analyze fraud report and detect fraud numbers
• Time & Tasks management skills
• Routing monitor, reporting and operations
• Route set management
• ACL monitor, reporting and operations
• Responsible Call trace, call log and call debugging
• Provide reporting for calls based on work requirements
• Identifying and helping pursue and onboard new customers for the NOC.
• Ensuring adequate coverage for the x NOC so that data center and network operations are
properly monitored.
Monitoring and reviewing event indications, warnings, and system logs and notifying the applicable
service subscriber in accordance with service level agreements.
• Help in recommending and implementing NOC enhancements to ensure focus on continuous
improvement.
• Attend events and training to enhance the performance
• Present as presales and deliver presentation for any of company requirements
• Provide consultation for modern solution and security technologies.

Job Specification

En Route Technologies is in search of talented and motivated individuals for the post of NOC VOIP Supervisor in the field of Engineering in one of their office located in Rawalpindi - Pakistan. The ideal candidate should have bachelor qualification and atleast 4 years of experience. The position require voice engineer, coordination, monitoring, reporting, infrastructure, operations, performance, metrics, storage, capacity, security, monitor, noc operations, configuration, maintenance, billing, system, connectivity, backup, local, international, quality, call monitoring, testing, support, fraud detection, protection, fraud, management skills, routing, management, debugging, calls, data center, network operations, service, agreements, enhancements, focus, continuous improvement, events, training, presales, newtype mandatory skills. This is a Full-Time morning shift job.Salary vary between 100k to 120k (PKR) per month depending upon skills and years of experience candidate got.


About En Route Technologies

En Route Technologies power by Tramigo Finland a multinational company with our headquarters and home in Finland. Our sales, support and R&D offices are located in our main markets. We are pioneers and brand builders; a team of highly innovative and persistent entrepreneurs aiming to change the tracking industry and create the first global consumer brand in the tracking product and telematics business. To achieve our goal, we create the best hardware and software solutions which consumers experience as easy to use, high value for money, reliable and intelligent.