Muhammad Hamza
Tuesday 31, Mar 2020

OSC Agent 

Halo Informatics

Lahore, - Pakistan - Salary Not disclosed

2 Years On Rotation Full-Time

Job Details

Category:
Information Technology
Career Level:
Experienced (Non-Managerial)
Experience:
2 Years
Required Qualification:
Intermediate
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
2
Skills
call centeraccentdedicatedpeoplemonitorassociatealertscallsflowdevopsmakemoduleaccesshistoryengagementofficeattendancetimeproductivityoffice managementter

Description

Job Description:

  • Must be able to work in the rotational shifts.
  • Call center experience is preferable with British accent.
  • Must be dedicated towards work.
  • No gender discrimination.
  • Only serious people apply.
  • Monitor all eOPS tasks and associate alerts to ensure the relevant person complete them
  • Take all ADM and CDM calls and manage them in accordance with flow chart (to be developed) where required
  • DevOps to make eOPS module to allow occ access to relevant information and for occ to record actions and history of their engagement
  • Manage Pakistan office in terms of Attendance Time in & out. Monitor workload and productivity, office management.


Job Specification

Halo Informatics is in search of talented and motivated individuals for the post of OSC Agent in the field of Information Technology in one of their office located in Lahore - Pakistan. The ideal candidate should have intermediate qualification and atleast 2 years of experience. The position require call center, accent, dedicated, people, monitor, associate, alerts, calls, flow, devops, make, module, access, history, engagement, office, attendance, time, productivity, office management, ter mandatory skills. This is a Full-Time on rotation job.