Telemarketing 

Job Details

Category:

Advertising

Career Level:

Manager (Manager/Supervisor)

Experience:

2 Years

Required Qualification:

BS

Requires Traveling:

No

Salary:

50000 - 70000 PKR

Salary Type:

Per Month

Total Vacancies:

2

Skills

fieldarearatinghiringprofessionalpartcustomer servicetelemarketingsaleshandlingprocessingphoneproductserviceenglishcommunicationinterpersonal skillsonlineformspersonaltypingperformancecallscustomer complaintsproblemordercustomerbenefits

Description

We are the one of the leading companies in our field in the area. We're proud of our . rating on from our employees. We are hiring a talented Telemarketer professional to join our team. If you're excited to be part of a winning team, It is a great place to grow your career. You'll be glad you applied to It

Qualifications

• - years of previous experience in customer service or telemarketing preferred
• Able to accept constructive criticism and continually improve sales techniques
• Experience handling and processing payment information over the phone is advantageous
• Ability to promote a product or service using persuasive language and techniques
• Fluency in English is essential, bilingual is preferred
• Excellent communication and interpersonal skills
• Professional experience using online forms to enter payment and personal information
• Speed and accuracy in typing
• Experience in a position where meeting sales goals was important indication of performance

• Work with team members on the call floor to meet sales and performance goals
• Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes
• Meet or exceed projected weekly and monthly sales goals
• Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy
• Accurately document the customer's personal information including phone number, address and other order information
• Persuasively engage the customer in conversation to explain how the item will add value to their lives and meet their needs
• Ask relevant leading questions to understand the customer's needs and recommend the best product or service for their purposes
• Follow prepared sales script to provide accurate information about a products price, features and benefits