Job Details
- Category:
- Customer Service
- Career Level:
- Experienced (Non-Managerial)
- Experience:
- 1 Year
- Required Qualification:
- College degree
- Requires Traveling:
- No
- Salary:
- Salary Not disclosed
- Salary Type:
- Per Month
- Total Vacancies:
- 10
- Skills
Description
Job Description:
We are seeking dedicated and customer-focused Admission Advisors (Call Center Agents) to join our admissions team.
Key Responsibilities:
Inbound and Outbound Calls
Application Assistance
Information Sharing
Follow-up
Data Entry
Customer Service
Qualifications:
High school diploma or equivalent; college degree preferred.
Previous experience in a call center or customer service.
Excellent communication and interpersonal skills.
Strong phone etiquette and active listening abilities.
Patience and the ability to handle inquiries and concerns with professionalism.
Basic computer skills and the ability to navigate CRM software.
Job Specification
Arfa Karim Technology Incubator is in search of talented and motivated individuals for the post of Admission Officer in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have college degree qualification and atleast 1 year of experience. The position require dedicated, call center, admissions, outbound, school, diploma, college, customer, communication, phone, computer skills, software mandatory skills. This is a Full-Time morning shift job.
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