Call Center Representative  

Job Details

Category:

Business Development

Career Level:

Entry Level

Experience:

Student

Required Qualification:

BA/ Bsc.

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

5

Skills

call centerverbal communicationperformanceequipmentmanagement

Description

We are the leading company in our industry in the Capital City area. We are hiring an experienced Call Center Representative to help us keep growing. If you're dedicated and ambitious, It is an excellent place to grow your career. Don't hesitate to apply.

Qualifications

• + years in a customer service position
• Basic understanding of windows base systems
• Excellent verbal communication skills
• Strong literary comprehension capability
• Capable of staying focused and tuning out outside distractions
• Ability to sit for long periods of time

• Report to SOS (start of shift) meeting for performance recaps
• Utilize company equipment to facilitate calls
• Interact with all customers in a friendly and courteous manner
• Follow all prompts from the call management system to provide the appropriate customer service
• Handle all issues in accordance with best practices
• When necessary involve senior management
• Follow all prompts and scripts to the letter with no deviation
• Understand and adhere to all rules of conduct