Customer Sales & Service Representative  

Job Details

Category:

Customer Service

Career Level:

Entry Level

Experience:

Student

Required Qualification:

Intermediate or above

Requires Traveling:

No

Salary:

30000 - 65000 PKR

Salary Type:

Per Month

Total Vacancies:

10

Skills

call centercustomer serviceclient satisfactioncommunication skillswritten communicationanalytical skills

Description

Job Description:

• Answer clients’ calls promptly and professionally.
• Understand the needs of the client, explain information, investigate issues, and provide recommendations.
• Ensure clients have accurate information by utilizing firm policies and procedures.
• Standard of professionalism and customer service should always be maintained at the highest level.
•  Take any outstanding issues to the appropriate supervisors or departments.
• Focus on goals that are connected to client satisfaction and solving issues during the first call.

• a minimum of a high school diploma or equivalent.
•  Ideally, the candidate should have previous work experience in a call center or as a customer service representative.
•  Proficient in communication skills, especially in terms of verbal and written communication skills.
• Capability to pay close attention on details and possess good analytical skills.
•  ability to work effectively in a stressful environment;
• computer operation and ability to work simultaneously on different tasks.

• Competitive salaries and incentives based on performance
• Extensive training programs
• Opportunities for career advancement
• A positive and friendly work environment