azeem  lalani
Friday 03, Feb 2023

Customer Support & Services  

GE-Solucions

Karachi, - Pakistan - 25k to 50k (PKR) - Per Month

2 Years Night Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Experienced (Non-Managerial)
Experience:
2 Years
Required Qualification:
Intermediate
Requires Traveling:
No
Salary:
25000 - 50000 PKR
Salary Type:
Per Month
Total Vacancies:
1
Skills
providingcustomer supportregioncustomerdatacustomer experiencebusiness growthmethodscallssolutionscustomer success managerplatformsebayenglish languagesalesstrategyplanningmajorretailarbitrage

Description

Responsibilities:

The candidate will be responsible for providing Customer Support and Managing Relationships with customers from the US/UK Region.
Analyzing customer data to improve customer experience, leading to sustainable business growth.
Providing accurate, valid, and complete information by using the right methods and answering calls professionally and providing solutions to the customer.
The Customer Success Manager has to plan and initiate the different strategic processes to handle customers on various E-commerce Platforms such as eBay, Amazon, Walmart & others


Must be proficient in English Language ( verbal/written)
Experience in E-Commerce Sales and Strategy planning is a MUST.
Hands-on expertise in US Marketplaces like eBay, Amazon, Walmart, Wish, Etsy, etc.
Knowledge about Major Ecommerce Models like dropship, Retail arbitrage along with Amazon FBA, FBM, and PL.

Job Specification

GE-Solucions is in search of talented and motivated individuals for the post of Customer Support & Services in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have intermediate qualification and atleast 2 years of experience. The position require providing, customer support, region, customer, data, customer experience, business growth, methods, calls, solutions, customer success manager, platforms, ebay, english language, sales, strategy, planning, major, retail, arbitrage mandatory skills. This is a Full-Time night shift job.Salary vary between 25k to 50k (PKR) per month depending upon skills and years of experience candidate got.