Dispatch Expert 

Job Details

Category:

Customer Service

Career Level:

Experienced (Non-Managerial)

Experience:

1 Year

Required Qualification:

Graduation

Requires Traveling:

No

Salary:

30000 - 50000 PKR

Salary Type:

Per Month

Total Vacancies:

5

Skills

dispatchindustryhiringdispatcherdedicatedprocedurescommunicationdata entrycustomer servicescheduleemergencycallscallernotesbasiccomputercaregra

Description

We are the leading company in Dispatch Industry. We are hiring an experienced Dispatcher to help us keep growing. If you're dedicated and ambitious, it is an excellent place to grow your career. Don't hesitate to apply.

• Graduation
• Ability to follow procedures and regulations
• Ability to remain calm in a stressful situation
• Fluent in English
• Incredible multitasking abilities
• Great communication skills
• Ability to rapidly input information into a data entry system
• Great customer service skills
• Ability to schedule and follow through with callers
• Responsibilities
• Take US based emergency and non-emergency calls 
• Remain calm for the caller on the line
• Come up with a solution for the problem
• Ensure that all notes are being taken properly
• Effectively communicate with the caller and dispatch team
• Track emergency vehicles to ensure a timely response
• Learn how to use the basic computer and headset equipment
• Ensure that the caller was taken care of by communicating with the vehicle