ibex.
Thursday 02, Mar 2023

German Speaker 

ibex.

Lahore, - Pakistan - 100k to 120k (PKR) - Per Month

Fresh Graduate On Rotation Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Fresh Graduate
Required Qualification:
O/A Level / Intermediate or above
Requires Traveling:
No
Salary:
100000 - 120000 PKR
Salary Type:
Per Month
Total Vacancies:
10
Skills
productactingliaisoncustomerclientassistanceservice deliverybillingquerypreparationbuildservicecorrespondencems officeexcelflexiblecommunication skillsgermanlevelintermediate

Description

Job Overview


Responsible for acting as a liaison between our customer and the respective client. Provides assistance to customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Escalate to relevant team internally and/or externally.



Job Description

Timely preparation of rates and quotes for customers and overseas agents

Collaborate and build relationships with customers to strengthen service competitiveness

Communicate timely correspondence back to customers, track and resolving any issues regarding product

Proficient with MS Office particularly MS Excel (Spreadsheet)

Must be flexible to work in shifts

Excellent communication skills in German & English Language

O/A Level / Intermediate or above

Job Specification

ibex. is in search of talented and motivated individuals for the post of German Speaker in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have o/a level / intermediate or above qualification and atleast fresh graduate of experience. The position require product, acting, liaison, customer, client, assistance, service delivery, billing, query, preparation, build, service, correspondence, ms office, excel, flexible, communication skills, german, level, intermediate mandatory skills. This is a Full-Time on rotation job.Salary vary between 100k to 120k (PKR) per month depending upon skills and years of experience candidate got.


About ibex.

ibex. is a public listed company on NASDAQ. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!