Job Details
- Category:
- Customer Service
- Career Level:
- Student (High School/College)
- Experience:
- Student
- Required Qualification:
- Intermediate
- Requires Traveling:
- No
- Salary:
- 30000 - 50000 PKR
- Salary Type:
- Per Month
- Total Vacancies:
- 25
- Skills
Description
Overview:
- To make outbound calls to collect information for vaccination trials
- Develop and write trial methodologies
- Authenticate data collection forms and surveys
- To have an extensive understanding of FAQs to ensure smooth delivery of information to patients and doctors over the phone
- To have extensive exposure to and first-hand knowledge of the relevant culture, names, addresses, and languages
- Ensure compliance with all company policies, procedures, and practices
- Time Management
- Priority Setting
- Professional Composure
- Empathy and hospitality
- Job Requirements:
- O Levels/Matric or above
- Excellent English Written and Verbal Communication
- Here @ ibex. we will help build you!
- Unlimited exposure
- A chance to polish your skills
- A great learning environment
- Ample experience to build a future path for yourself
- An opportunity to operate with a highly trained and diversified network of people
- Medical Insurance
- Permanent Employment Status
- Provident Fund
- Internal Job Opportunities
- Annual Leaves
- Leaves Encashment
- Referral Bonus
- Company Pick & Drop
- Karachi
- ibex Tower, Plot # , Block B SMCHS, Adjacent FTC Building, Shahra-e-Faisal, Karachi , Pakistan
Job Specification
ibex. is in search of talented and motivated individuals for the post of International Research Associate in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have intermediate qualification and atleast student of experience. The position require office, international, research associate, operations, data, clinical, research, dealing, make, outbound, calls, data collection, forms, phone, culture, languages, compliance, policies, procedures, shoes, people, healthcare, communication skills, time management, setting, professional, hospitality, verbal communication, learning, build, environment, expect, side, recruitment, screening, insurance, provident fund, internal, bonus, tower, building mandatory skills. This is a Full-Time on rotation job.Salary vary between 30k to 50k (PKR) per month depending upon skills and years of experience candidate got.
About ibex.
ibex. is a public listed company on NASDAQ. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!
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