Supply Chain Executive 

Job Details

Category:

Customer Service

Career Level:

Entry Level

Experience:

Student

Required Qualification:

Inter-Mediate / A-Level / O-Level / Bachelors

Requires Traveling:

No

Salary:

12000 - 15000 PKR

Salary Type:

Per Month

Total Vacancies:

3

Skills

customerverbalenglishcomputertypingimageeditingtime

Description

PLEASE NOTE: OUR OFFICE HOURS ARE MONDAY TO SATURDAY : PM TILL : AM

HANDLE COMPLAINTS, PROVIDE APPROPRIATE SOLUTIONS AND ALTERNATIVES WITHIN THE TIME.

IDENTIFY AND ASSESS CUSTOMERS NEED TO ACHEIVE SATISFACTION.

RESOLVE CUSTOMER COMPLAINTS VERBAL & NON VERBAL.

MANAGE LARGE AMOUNT OF NCOMING CALLS

RESOLVE PRODUCTS OR SERVICES PROBLEMS BY CLEARIFYING THE CUSTOMER COMPLAINTS, DETERMINING THE CAUSE OF THE PROBLEM.SELECTING & EXPLAINING THE BEST SOLUTION TO RESOLVE THE PROBLEM.

Should Read, Speak and Write Excellent English

Should have excellent command over English grammar, spellings and sentence structure.

Preferably year experience in verbal/non-verbal customer support.

Have excellent computer typing skills.

Be enthusiastic and quick learner

Possess keen interest in image editing and design with knowledge of Adobe Photoshop, Acrobat Reader, Word and Excel software packages.

Ability to multi-task, prioritize and manage time effectively

Customer orientation and ability to adapt/respond to different types of characters