1-800-Medicare Customer Service Representative  

Job Details

Category:

Customer Service

Career Level:

Entry Level

Experience:

Student

Required Qualification:

matric to undergraduate

Requires Traveling:

Yes

Salary:

25000 - 60000 PKR

Salary Type:

Per Month

Total Vacancies:

40

Skills

transactionscomplaintsorder processingbillingproductreturnssupervisorpoliciesprocedureshandlingservicetrainingschooldiplomacollegecomputersoftwarecall center managementindustrytelecomretailvisioninsurancedevelopmentdedicatedcall center agentprovidingcustomer serviceinbound callsprofessionalincomingcallscustomercustomer complaintspatiencesolutionsperformancecustomer satisfactioncall centercommunication skills

Description

• We are seeking a dedicated and enthusiastic Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service by answering inbound calls, responding to inquiries, resolving issues, and assisting customers with their needs in a timely and professional manner.
  
  
  Key Responsibilities:
  • Answer incoming calls and respond to customer inquiries in a clear and concise manner.
  
  
  • Handle customer complaints and issues with patience and professionalism, providing solutions or escalating when necessary.
  
  
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  
  
  • Provide accurate information regarding products, services, and policies.
  
  
  • Meet and exceed individual and team performance targets and customer satisfaction goals.
  
  
  Qualifications:
  
  
  • Proven customer service experience, preferably in a call center environment.(FRESHERS CAN ALSO APPLY)
  
  
  • Excellent communication skills, both written and verbal.
  
  
  • Ability to handle high call volumes and work in a fast-paced environment.
  
  
  • Good organizational skills and attention to detail..
  
  
  How to Apply:
  Please submit your resume OR message on whatsapp