Call Center  

Job Details

Category:

Training

Career Level:

Entry Level

Experience:

Student

Required Qualification:

Graduation

Requires Traveling:

No

Salary:

40000 - 70000 PKR

Salary Type:

Per Week

Total Vacancies:

50

Skills

industrycapitalarearatinghiringcall centerrepresentativededicatedcustomer servicebasicwindowsbaseverbal communicationinternettransportationtuningperformanceequipmentcallsmanagementsystemsenior managementscriptsdeviation

Description

We are the leading company in our industry in the Capital City area. We're pleased to have a . rating from our employees. We are hiring an experienced Call Center Representative to help us keep growing. If you're dedicated and ambitious, It is an excellent place to grow your career. Don't hesitate to apply.

Qualifications

• + years in a customer service position
• Basic understanding of windows base systems
• Excellent verbal communication skills
• Strong literary comprehension capability
• High-speed internet connection (if working remotely)
• Reliable transportation to and from the call center
• Capable of staying focused and tuning out outside distractions
• Ability to sit for long periods of time
• Willingness to submit to random drug screenings

• Report to SOS (start of shift) meeting for performance recaps
• Utilize company equipment to facilitate calls
• Interact with all customers in a friendly and courteous manner
• Follow all prompts from call management system to provide the appropriate customer service
• Handle all issues in accordance with best practices
• When necessary involve senior management
• Follow all prompts and scripts to the letter with no deviation
• Understand and adhere to all rules of conduct